Terms of Service

1. Service Overview

Compassionate Pet Transport, Inc. provides coordination services for pet aftercare, including cremation, through independent third-party crematories.

We do not perform cremation directly. All cremation services are carried out by licensed third-party providers.

2. Authorization & Ownership

By using our services, you confirm that:

• • You are the legal owner or authorized agent of the pet
• • You authorize cremation and handling of your pet
• • All information provided is accurate and complete

3. Service Process

• • You must complete the required service information before service
• • You must follow pickup or service instructions
• • Services may proceed without further confirmation once submitted

4. Pricing & Payment

Pricing is clearly displayed at the time of selection.

• • Communal and private cremation pricing is fixed at time of payment
• • Optional items must be selected before payment
• • No additional items can be added after cremation begins

5. Important Limitations

• • Cremation is an irreversible process
• • Once initiated, no changes can be made
• • Keepsakes must be requested before cremation

6. Refund Policy

All services are final and non-refundable once payment is submitted.

By completing payment, you acknowledge that:

• • Services may begin immediately
• • Cremation cannot be reversed once started
• • No cancellations or refunds will be issued

7. Limitation of Liability

Compassionate Pet Transport, Inc. is not liable for:

• • Delays caused by third-party providers
• • Errors outside our direct control
• • Emotional distress or indirect damages

8. Third-Party Services

Cremation services are performed by independent providers. By using this service, you agree that Compassionate Pet Transport, Inc. is not responsible for the actions of these providers.

9. Service Responsibility

You agree to follow all service instructions provided, including scheduling and coordination requirements.

10. Identification & Handling

While strict identification procedures are followed, you acknowledge that cremation involves processes where absolute guarantees cannot be made.

11. Disputes

Any disputes must be submitted in writing. You agree to resolve disputes directly with Compassionate Pet Transport, Inc. before initiating chargebacks or legal action.

12. Changes to Terms

We may update these Terms at any time. Continued use of the service constitutes acceptance of any updates.