Thank you for choosing Compassionate Pet Transport. We understand this is a difficult time, and we are committed to treating your deceased pet with respect and dignity during their final journey.
This Legal Terms page outlines the terms and conditions that govern your use of our services. Please read this page carefully before using our services.
1. Services: Compassionate Pet Transport provides transportation services for deceased pets to veterinary clinics, pet cemeteries, or cremation facilities within our designated service area.
2. Acceptance of Terms: By using our services, you agree to be bound by these Legal Terms.
3. Pricing and Payment: Pricing for our services is based on factors such as distance, pet size, and chosen service option. Full payment is due at the time of service. We accept payment by major credit card or cash.
4. Pet Acceptance: Compassionate Pet Transport reserves the right to refuse service for any pet that poses a health or safety risk, or if the pet is not properly prepared for transport (see Requirements below).
5. Requirements: You are responsible for ensuring your pet is prepared for transport according to local and state regulations. This may include proper refrigeration or freezing, depending on the transport timeframe. We recommend consulting with your veterinarian for specific guidelines.
6. Liability: Compassionate Pet Transport will take all reasonable precautions to ensure the safe and respectful transport of your pet. However, we cannot be held liable for any loss or damage that occurs due to circumstances beyond our control, such as acts of God, mechanical failures, or natural disasters. We recommend considering pet loss insurance for additional coverage.
7. Communication: You are responsible for providing accurate and complete information regarding your pet and desired transport destination. Please notify us immediately of any changes to your contact information or appointment details.
8. Privacy Policy: Compassionate Pet Transport respects your privacy. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your information.
9. Governing Law: These Legal Terms are governed by and construed in accordance with the laws of the State of California.
10. Legality:
- Federal regulations: The United States Department of Agriculture (USDA) regulates the interstate movement of animal products to prevent the spread of disease. While deceased pets are exempt from some regulations, it’s still recommended to check with the USDA for any specific requirements. They offer a helpful tool to find your state’s animal health office: https://www.aphis.usda.gov/
- State regulations: As mentioned above, each state has its own regulations regarding deceased pet transport.
11. Limitations:
- Decomposition: The biggest limitation is decomposition. Rapidly decomposing pets cannot be transported due to health risks and sanitation concerns. Most states will require the pet to be embalmed or cremated before interstate transport.
- State regulations: Each state may have specific regulations regarding the transportation of deceased animals. These regulations might specify:
- Required documentation (health certificate, death certificate)
- Acceptance of embalming or cremation methods used in the originating state
12. What you likely need:
- Health Certificate: Some states require a health certificate issued by a veterinarian within a specific timeframe (usually 3-7 days) before transporting a deceased pet across state lines. This certifies the cause of death was not contagious.
13. Entire Agreement: These Legal Terms constitute the entire agreement between you and Compassionate Pet Transport and supersede all prior or contemporaneous communications and proposals, whether oral or written.
14. Updates to Legal Terms: Compassionate Pet Transport reserves the right to update these Legal Terms at any time. We will post any changes on this page and encourage you to review these Legal Terms periodically.
15. Contact Us: If you have any questions regarding these Legal Terms, please contact us at (310) 505-4629 or info@compassionatepettransport.com.
Thank you for your understanding.