Logistics and Service Area
Where do you offer services?
We offer deceased pet transportation services throughout Southern California, including Los Angeles, Orange, Riverside, San Bernardino, San Diego, Santa Barbara, and Ventura counties. We also offer ground transportation to neighboring Western states (AZ, NV, TX, OR, CO, WA) and, in some cases, between Northern and Southern California.
What areas do you cover?
We cover all of Southern California and offer ground transportation to nearby Western states. We can sometimes even transport from Northern to Southern California.
Do you offer pick-up from my home or the veterinary clinic?
Yes, we offer pick-up from both your home and veterinary clinics.
What hours are you available?
We are available 24/7, 365 days a year to provide compassionate pet transport services. However, please check our website for updates as unforeseen circumstances or planned maintenance may occasionally cause temporary service disruptions.
Can you transport my pet to a particular crematory, cemetery, or lab
Yes, we can transport your pet to any crematory, cemetery, or veterinary lab you choose.
Pricing and Payment
How much does your service cost?
Our pricing is transparent with no hidden fees. Contact us for a personalized quote.
What factors affect the cost?
Distance and mileage are key factors affecting cost, along with the type of service and any special requests.
What payment methods do you accept?
We accept all major credit cards, Zelle, Venmo, Apple Pay, and cash. We do not accept personal checks.
Handling and Care
How do you handle the pet's body?
We handle your pet with the utmost care and respect. Pets picked up from vets are typically already frozen and remain so until delivery. For home pick-ups, we use cooling or freezing depending on the transport distance to preserve your pet.
What type of vehicle do you use?
We use specialized vehicles equipped with climate-controlled compartments to ensure respectful and dignified transport of your pet.
Will my pet be transported alone or with other animals?
Your pet will be transported alone and with the utmost care and respect.
Other questions
What is the process for arranging transportation?
To arrange transportation for your deceased pet, simply contact us with your location and desired destination, and we’ll guide you through the next steps.
What documents do I need to provide?
To arrange transportation for your pet, we’ll need you to provide an authorization form and your pet’s medical records, which should indicate they are free from contagious diseases.
What if my pet needs to be transported across state lines?
If your pet needs to be transported across state lines, we can assist with that as well, ensuring compliance with any interstate regulations.
Can you help me with other aftercare services?
In addition to transportation, we can assist you with other aftercare services for your pet, such as cremation or burial arrangements.
